{"username":"chrischen","header":{"name":"Mengyang Chen","tagline":"Technical Writer"},"personalInfo":{"email":"chimneychen@gmail.com","phone":"+8618657120297","location":"No. 2180 Shanyin Rd, Xiaoshan District, Hangzhou, Zhejiang, China"},"experience":[{"company":"Vesoft Inc.","role":"Technical Writer","startDate":"Aug 2023","endDate":"Jan 2026","bullets":["Developed and maintained technical content such as getting-started guides, user guides, query language references, UI texts, and release notes for graph database products in English and Chinese.","Worked closely with product designers, developers, solution architects, and testers to deliver content in sync with product releases.","Tested products during writing to better understand and explain product features, and suggest improvements to the product team.","Maintained and enhanced the documentation portal and underlying content management system to align with product strategy and improve user experience.","Refined and applied documentation style guides, templates, and best practices to ensure consistency and quality across all content."],"tags":["technical-writing","documentation","graph-database"]},{"company":"Alipay (China) Network Tech Co., Ltd.","role":"Technical Writer","startDate":"Nov 2021","endDate":"Jul 2023","bullets":["Designed and developed product introductions, integration guides, and API references for global payment services products in English.","Collaborated with different roles in the product development cycle to gather information and ensure technical accuracy and completeness of the documentation.","Supervised the works of outsourced writers and coordinated resources to ensure timely delivery of high-quality documentation.","Created dashboards to visualize and analyze feedback on documentation quality and usage, and used the insights to drive documentation improvement."],"tags":["technical-writing","api-documentation","fintech"]},{"company":"Farben Information Technology","role":"Technical Translator/Writer","startDate":"Apr 2019","endDate":"Nov 2021","bullets":["Developed English best practices documents for Alibaba Cloud products and services.","Developed briefing documents and presentations about Alibaba Cloud's product offerings, technology capabilities, and strategies.","Translated help documentation, such as user guides, developer guides, and API references, from Chinese to English.","Proofread and edited English content translated and authored by junior writers and translators."],"tags":["translation","alibaba-cloud","technical-writing"]},{"company":"Camelot Information Systems Inc.","role":"Technical Translator","startDate":"Feb 2018","endDate":"Mar 2019","bullets":["Worked onsite for Alibaba Cloud; translated UI texts and help documentation from Chinese to English."],"tags":["translation","alibaba-cloud"]}],"education":[{"school":"The Chinese University of Hong Kong","major":"Computer-aided Translation","degree":"Master","startDate":"Aug 2014","endDate":"Nov 2015"},{"school":"University of Birmingham","major":"Computer Science","degree":"Diploma (Score: 75/100)","startDate":"Sep 2012","endDate":"Jun 2013"},{"school":"Beijing Language and Culture University","major":"Computer Science and Technology","degree":"Bachelor (Score: 88/100)","startDate":"Sep 2010","endDate":"Jun 2014"}],"projectsRecent":[],"projectsDetailed":[{"title":"Separation of Documentation for Free and Paying Users","type":"Documentation","startDate":"Sep 2023","endDate":"Nov 2023","url":"https://www.nebula-graph.io/","award":"","bullets":["Role: Documentation team leader","Created two documentation portals for free and paying users based on MkDocs and separated previously blended content into two GitHub repositories.","Improved relevance and clarity of documentation content for both free and paying users in alignment with the company's product strategy.","Optimized the documentation structure and navigation for better user experience.","Simplified documentation maintenance and reduced manual errors in the process."],"tags":["documentation","mkdocs","technical-writing"]}],"skills":[{"name":"Content development","items":["Markdown","Visual Studio Code","Microsoft Office","Visual Paradigm","Confluence"]},{"name":"Content management","items":["GitHub","Material for MkDocs","Google Analytics"]},{"name":"API documentation","items":["OpenAPI spec","Doxygen"]},{"name":"Programming","items":["Python","GQL","Linux commands","HTML"]},{"name":"Soft skills","items":["Attention to detail","Quick to learn","Time management"]},{"name":"Languages","items":["English: Full Professional Proficiency","Chinese: Native or Bilingual Proficiency","Cantonese: Elementary Proficiency"]},{"name":"Awards","items":["Second-Class Academic Scholarship — BLCU, Dec 2012 (top 7% in class)","First-Class Academic Scholarship — BLCU, Dec 2011 (top 3% in class)"]},{"name":"Certificates","items":["TEM-8 (Test for English Majors Band 8), Mar 2014","CET-6 (College English Test - Band 6), Jun 2012"]},{"name":"Interests","items":["Hiking — big nature lover","Reading — Yu Hua, JK Rowling, Gabrielle Zevin"]}],"contact":[],"meta":{"updatedAt":"2026-05-24T01:27:09.446Z"}}